Return and Refund Policy
Thank you for shopping at www.pilonatic.com
If you are not completely satisfied with your purchase, do not hesitate to contact us.
returns
You have 15 calendar days to return an item from the date you received it. (Important, custom-made metal products cannot be returned)
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item must have the receipt or proof of purchase.
For additional information in this section, create your own Return and Refund Policy.
How can customers return their products?
In store/by mail
For Defective Products and Customer Remorse
Download/Print
What is the restocking fee?
No restocking fee
How much will customers pay for return shipping?
Free
refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will promptly notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original payment method).
You will receive the credit within a certain number of days, depending on your card issuer’s policies.
For additional information in this section, create your own Return and Refund Policy.
Contact Us
If you have any questions about how to return your item to us, please contact us .